What's the deal with the "no-bag" rule?

You've worked hard cleaning out your child's toybox and dresser, or your own closet. You've sweated, you've stacked, you've shifted some items from the "keep pile" to the "consign pile" and back again. Now the work is done, your closet is organized, and you're ready for a quick trip to Born Again Resale & Consignment. The only question is...what do I put the clothes IN to take them to the store?

Born Again has very few rules for our sellers and consignors...in fact, we have only one! However, the "no-bag" rule has caused some confusion and we would like to clear things up. So...

What's the deal with the "no-bag" rule?!?!

There are two main reasons behind this policy. First, the safety of our staff is of the utmost importance. Without going into the yucky (and sometimes dangerous) details from past experiences, bags are tough to hold open and dark inside making it difficult for staff to see what exactly they are reaching toward. When items are presented in a hard-sided container (laundry basket, plastic tote box, cardboard box) and laid as flat as possible staff can pull up one item at a time for examination without worry that a sharp, or otherwise dangerous object, is lurking out of sight.

Second, the more of your items we can accept for consignment, the more money you can make! When items are laid neatly in a hard-sided container they tend to stay wrinkle-free and fresh which means faster processing of your items from the front counter to the sales floor. This faster processing means we are able to keep our resale and consignment acceptance appointment-free! Because everyone takes a minute or two to presort their items and lay them flat in a hard-sided container, we can accept walk-ins any time we're open.

We want to do the best possible job of displaying and selling your items for you. When you help us to help you by preparing your items this way, it's a win-win for all!

New consignors are always welcome. We are currently accepting Fall wear in our Juniors and Misses departments. Please visit our "Sell & Consign" website page for more information and thank you for visiting our blog!

December 2, 2010, addition:
The "no-bag" deal continues to be a source of confusion and we are searching for ways to make this information more accessible. Currently we have it on our website, blog, phone script (for when new sellers/consignors call to ask questions), brochures available inside the store, and certainly, we share the information with every single seller and consignor that comes to see us. If you have an idea about how to better get the word out, we're all ears! (please comment below)

I hope that sellers and consignors will continue to be understanding. We strive to give 100% every time, with every person that walks into the store and to make it as easy as possible for people to bring their items in to us.

Of course, the majority of people are very careful and would never allow something dangerous to get mixed in with the items they are planning to bring to us. Still, it happens. In almost all of these situations, I believe the "find" was unintentional; the seller/consignor was just as surprised as we were....and that's just it. Though everyone believes their bagged items are perfectly fine, dangerous items do sometimes get mixed in through no fault of the person actually bringing the items in to us.

So, please, be kind to our employees. They are doing their job and they really are striving to give everyone the best possible service. For their own safety they cannot give out totes to allow sellers/consignors to pour their bagged items into. If there's something dangerous in the bag, it will now be in the tote, too.

The vast majority of our customers have been very understanding, and to those we say a resounding, "Thank you!" As always, our goal is to deliver excellent customer service every time and we thank you for the continued opportunity to serve you.